Order Amendments and Cancellations: You have the option to make changes or cancel your order within 24 hours of placing it.
Refund Eligibility: You may be eligible for a refund under the following circumstances:
- Your purchase was not delivered.
- You received a faulty or incorrect product.
- It hasn’t even been a full day since you made your order!
Return Window for Incorrect Products: If the product you received doesn’t match what you ordered, you have a 7-day window to initiate a return after receiving your order. If your product is damaged or defective, please contact us via email, and we’ll arrange for a replacement.
Order Modifications: Please note that Chrome Hearts cannot guarantee order changes at all times. We reserve the right to manage your transaction. To request modifications to your order, please send an email to firstname.lastname@example.org
We hope this information is helpful. If you have any questions or need further assistance, please don’t hesitate to reach out to us.